1.If any quality problems occur within guarantee period, MAKK VISION shall provide free maintenance service.
2.MAKK VISION shall take the single freight cost within the 2-year guarantee period. Once the warranty period expires, MAKK VISION shall not take any responsibility for freight cost incurred.
3.Once the 2-year warranty period expires, MAKK VISION shall provide a favorable price for maintenance service.
4.Providing that any of the following circumstances happen, MAKK VISION shall not take any responsibility for the equipment troubles:
4.1 Unauthorized disassembling or repairing；
4.2 Malfunction by misuse；
4.3 Out of the warranty period；
4.4 Void or broken series number seal tape;
5.Warranty will not be provided under the following circumstances:
5.1 Damage due to the users’ misuse;
5.2 Damage due to damage caused by fire, flood, earthquake and other natural disasters;
5.3 Malfunction caused by misuse, including unauthorized disassembly, improper testing, etc.
5.4 Shell damage or components damage in use.
6.Cost for after-sales technical support.
MAKK VISION will send engineers to help with installation and maintenance guidance, but the client should bear all the expenses incurred for the after-sales technical service, including visa fee, boarding fee, meals, transportation fee and so forth. The client should also take full charge of the engineers’ visa arrangement.
7. MAKK VISION provide 2-3 years warranty by considering the management cost. Please state your special requirement with us if you need a longer warranty period.